Victim Support | Our vacancies
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Our vacancies

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Application Forms

Advertised Vacancies – All applicants for paid, advertised vacancies (e.g. non-volunteer roles) must complete an Application Form. It can be found here.

Volunteer information and sign up form can be found here.


Additional Roles

Please note that the three roles below are currently being recruited externally. These may be applied for at the links below:

Learning & Development Advisor (Fixed Term to Feb/Mar 2020)

Area Manager Southern

Finance Officer


Homicide Service Specialist – Counties Manukau/Waikato/Bay of Plenty

Victim Support is a non-profit organisation that supports victims of crime and trauma throughout New Zealand. Our workforce is primarily volunteers, who are supported by Service Coordinators. Our specialist Homicide Support Service provides support after a homicide and is funded by the Ministry of Justice.

This vacancy is for a Homicide Service Specialist covering Counties Manukau / Waikato and Eastern Bay of Plenty. The primary purpose of this role is to oversee and monitor case management and the delivery of support services in homicide cases, ensuring that people dealing with the aftermath of a homicide receive the support they need.  The appointee will need to reside in the area of position coverage.

This role does not involve significant direct client contact. Rather, the Specialist is responsible for the oversight and coordination of high quality services.

Key tasks include:

  • Supporting and supervising case management of Victim Support’s office based service coordinators while they are co-ordinating support in a homicide case.
  • Supporting, supervising and mentoring Support Workers, and Family Support Workers while they are working on a homicide case in conjunction with the National Manager Homicide Service.
  • Ensuring coordination of national responses to incidents with victims in multiple areas and in incidents with several Support Workers providing support.
  • Monitoring homicide support service delivery in the geographical area covered, ensuring implementation of best practice, comprehensive delivery of the service pathway in the Quality Standards Manual
  • Following service delivery and referral protocols and the accurate and timely reporting of results to the National Manager Homicide Service
  • Planning and facilitating training for specialist homicide Support Workers and Victim Support staff.

The ideal candidate will have 5+ years’ experience in the social services sector, working directly with whanau / family of varying backgrounds and cultures affected by serious crime and trauma. You will have a high level of professional integrity and be emotionally mature in outlook and behaviour.   You will be reflective and self-aware with an empathetic manner and will demonstrate excellent time management, people management, communication and case management skills. You will be a person who is committed to quality service delivery.

An understanding of and experience in working with Maori, plus experience in working in other cross-cultural settings is desirable. You will have demonstrated the ability to work autonomously, learn new skills and to adapt to changing demands.

An understanding of Victims’ Rights and the Criminal Justice System is desirable but not essential, as we will provide training.

If you want to make a difference in the lives of others and have the background and experience that we are seeking, visit our Website to learn more in our Jobs section.

Applications must include:

  • CV / Resume
  • Cover Letter quoting Ref F18-023
  • Completed and signed Application form – download here.

APPLICATIONS CLOSE Monday 19 November 2018 at 9.00 am.


Contact Service Worker – Wellington (full-time)

Are you flexible and motivated by the opportunity to work with victims of crime and trauma? Working in the Contact Service is a job like no other. Our 24/7 environment provides a pathway for victims of crime and trauma to access our professional services. You will be based in Police National Headquarters and work a rotating roster. The team receive more than 9,000 calls a month with no two days the same!

Victim Support Contact Service provides a nationwide 24-hour response service to victims of crime and trauma.

As a member of this team you will have the following:

  • Excellent phone manner and communication skills
  • Good team player with exceptional people skills
  • Computer literate and proficient with databases, excel and word
  • Ability to work accurately and independently
  • Competent at making decisions and prioritising competing tasks and demands.
  • Empathy and understanding of the impact of crime and trauma on victims
  • Capacity to extract critical information sensitively in referrals with high emotional content
  • Commitment to high standards of safe practice and confidentiality

Supportive team and colleagues with position-specific training provided. Shortlisted applicants may be required to undergo skills testing during the selection process.

You will be required to undergo pre-employment vetting by NZ Police.

Applications must include:

  • CV / Resume
  • Cover Letter quoting Ref F18-024
  • Completed and signed Application form.

The Position Description is here and the Application form can be found here.

Applications received until 9 am, Monday 26 November 2018.


Contact Service Worker – Wellington (part-time)

Are you flexible and motivated by the opportunity to work with victims of crime and trauma? Working in the Contact Service is a job like no other. Our 24/7 environment provides a pathway for victims of crime and trauma to access our professional services. You will be based in Police National Headquarters and work a rotating roster. The team receive more than 9,000 calls a month with no two days the same!

Victim Support Contact Service provides a nationwide 24-hour response service to victims of crime and trauma.

As a member of this team you will have the following:

  • Excellent phone manner and communication skills
  • Good team player with exceptional people skills
  • Computer literate and proficient with databases, excel and word
  • Ability to work accurately and independently
  • Competent at making decisions and prioritising competing tasks and demands.
  • Empathy and understanding of the impact of crime and trauma on victims
  • Capacity to extract critical information sensitively in referrals with high emotional content
  • Commitment to high standards of safe practice and confidentiality

Supportive team and colleagues with position-specific training provided. Shortlisted applicants may be required to undergo skills testing during the selection process.

This is a permanent, part-time position for 20-30 hours a week. Successful applicants must be available to work daytime. evening and overnight shifts including weekends as rostered.

You will be required to undergo pre-employment vetting by NZ Police.

Applications must include:

  • CV/Resume
  • Cover Letter quoting reference no F18-022
  • Completed and signed Application form here.
  • Download the Position Description here.

Applications received until 9am, Monday 19 November 2018.

Applications may be lodged through Seek or emailed to recruitment@victimsupport.org.nz


Volunteers Wanted – Court Companion – Auckland, Manukau and Waitakere Courts

 Your role will be to advise and support victims prior to and during the court processes.

Opportunities at Auckland, Manukau and Waitakere courts. Comprehensive training will be given.

Our mission is that “Victims of crime and trauma are in control of restoring their lives”

The aim of Victim Support is exactly that, we will look at all ways that we can to support a victim, this may include advocacy, just listening, Court support, financial aid, prepare victim impact statements for court. Our purpose is to help the victim regain control and to rebuild their lives.

Requirements:
Empathy, good communication, non-judgmental attitude, confidentiality, computer literate and access to a computer, full driving license, Police check, efficient in submitting case notes on time via computer, reliable, and able to attend initial training program and ongoing training meetings. Criminal background check is required.

Training:
Training includes: Victim Support Induction Training Programme which is held over two weekends, followed by specialist training for court companion volunteers which is held over two weekdays. Ongoing monthly workshop training is provided as is supervision and debriefing.

Getting started:
The first step is to express your interest by filling out the form here.


Victim Support Approved Registered Counsellor

Victim Support works in partnership with approved registered counsellors for some crimes.

Counsellors, psychologists, psychotherapists, and other health professionals who wish to be considered for the role of a Victim Support approved registered counsellor must meet specified criteria.

If you are interested in becoming an approved registered counsellor for Victim Support, please read the Victim Assistance Scheme (VAS) Counsellor Information.

If you would like to apply, please download and complete these three forms: the Counsellor Application form, the VAS Counsellor Referee Form, and the Police Vetting form.

Please send to the address on the application form.

No closing date

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