Extensive training is key to ensuring our volunteers and staff are equipped for their often complex and compassionate work. Last year we ran 537 training sessions dedicated to 15 topics for 3500 course attendees.
Victim Support’s Introductory Training Programme is comprehensive and covers these topics:
After successful completion of the Introductory Training Programme, volunteer Support Workers are mentored by the Service Coordinator in their regional hub. They participate in a buddy programme with an experienced Support Worker until they have the confidence to attend incidents on their own.
As part of a one-year internship, volunteer Support Workers also attend on-going training modules, including:
Family group conferences
Victim impact statement
Criminal justice system and the criminal courts process.
Volunteer Support Workers also attend regular supervision and ongoing training as directed by their Service Coordinator.
In addition, we have several specialist areas of work. These are:
Volunteer Support Workers who meet the criteria may be offered training in these specialist areas.
No one works alone in Victim Support. Volunteers attend regular supervision sessions. This keeps them in touch with their own feelings and allow them time to reflect on difficulties, self-awareness and self-care.