We are there to support and care for the people of Aotearoa. We do this by symbolically using the korowai (cloak) to embrace people with warmth, care and support.
We will provide support in ways that restore mana, belonging and well-being.
Our free service provides emotional and practical support, information, financial assistance, referral to other support services and advocacy for the rights of victims.
This support helps victims find strength, hope and safety in the face of grief and trauma. We make bold promises to our communities:
To live up to these promises our services are available nationwide through a national / regional structure. Direct service delivery to victims is primarily delivered by volunteer Support Workers who are managed and supervised by paid staff coordinators, who provide debriefing, supervision, case management, coaching and regular training to the volunteer Support Workers.