The key message from Victim Support’s research Victims’ Voices: The Justice Needs and Experiences of New Zealand Serious Crime Victims is that victims need to know that they genuinely matter in our justice system.
Based on in-depth interviews with serious crime victims, the research shows:
- The current justice system is failing to deliver justice to victims and is eroding their faith in it;
- Victims’ definitions of justice are more a set of values rather than an outcome, but these are largely absent from the current system;
- Victims face barriers of fear, exclusion, and unfairness to participation and finding justice in the system;
- Victims’ needs are not consistently met in the justice system;
- Support was the most important justice need. While most victims were highly satisfied with the support from individuals and support agencies, there is an urgent need for support to be found within the justice system as a whole;
- Underpinning these barriers and unmet needs is a perception among victims that the justice system does not genuinely care about them.
Click Here to read the full report