Victim Support
Free, nationwide support for people affected by crime, suicide and traumatic events.
We are here for you, 24/7.
Choosing to work with Manaaki Tāngata | Victim Support means becoming part of a community that truly cares. We believe in empowering our people as much as those we serve.
Manaaki Tāngata | Victim Support is an organisation dedicated to upholding the mana and wellbeing of individuals who have been affected by crime, suicide and traumatic events across Aotearoa New Zealand.
We are driven by a singular purpose — to offer support in times of need. Our team is built on diverse experiences and backgrounds, united under a shared vision to lend a helping hand and offer comfort during challenging times.
As a member of our team you'll make a real impact on lives across Aotearoa New Zealand every day through deeply rewarding work.
Working at Manaaki Tāngata | Victim Support means joining a caring community that values its team's well-being and connection to one another and the people we support. We prioritise work-life balance, offer competitive remuneration with annual reviews, and are proud to give back to the community.
We support you along the way and offer learning opportunities with a victim-centric and Te Tiriti o Waitangi focus. Join us in helping those in our community feel to safe and supported!
Choosing to work with Manaaki Tāngata | Victim Support means becoming part of a community that truly cares. We believe in empowering our people as much as those we serve, offering a work environment that prioritises our team's wellbeing.
We know that it is our people who are the heart of the mahi we do, and we strive to create a workspace that reflects our gratitude and commitment to their care.
Every day, our team members make tangible differences in the lives of people across Aotearoa New Zealand whether it's through the compassionate support they offer or the advocacy they undertake. This impact extends not only to the individuals we support directly but also to the wider community as we foster a society where empathy, care and justice thrive.
We welcome you to become part of our community and share in the rewarding journey of helping others navigate their paths towards safety and recovery.
Our Contact Service Workers serve as the first point of contact, providing compassionate and efficient support 24/7 on a regularly updated roster, based in Wellington’s Police National Headquarters.
You'll need to welcome diversity, demonstrate excellent phone etiquette, and manage high call volumes while maintaining sound judgment. This critical role allows you to make a tangible difference in people’s lives, connecting them with the resources and assistance they need to begin their journey of recovery.
As a Support Worker, you’ll be passionate about our mission: to support and empower victims, ensuring their safety, providing information, and advocating for their participation at every step of their journey.
You’ll work hand-in-hand with those who have asked for help, ensuring their needs are understood and met while offering them emotional support and access to essential services and resources.
Team Leaders work closely with District Managers to ensure we provide quality services to victims of crime and traumatic events by applying a focused approach to case management and ensuring the right people, resources and relationships are in place.
You'll ensure delivery of high-quality consistent services by selecting, training, and coordinating assigned Support Workers and volunteers, and other Victim Support people within the area as required.
We want to support our people to be the best that they can be in their roles and enable them to maintain a healthy work-life balance.
We are proud to be a victim-centric and Te Tiriti o Waitangi led organisation.
Volunteers are crucial to the work of Manaaki Tāngata | Victim Support. With your help we can support thousands of people across Aotearoa New Zealand who are affected by crime, suicide and traumatic events each year. Volunteers come from all walks of life, just like those who need our support.
