Victim Support
Free, nationwide support for people affected by crime, suicide and traumatic events.
We are here for you, 24/7.
Manaaki Tāngata | Victim Support has a close and co-operative working relationship with the Ministry of Justice as the primary funder of our work for victims of crime.
Manaaki Tāngata | Victim Support is contracted by Te Aka Whai Ora to deliver bereavement support services to people affected by suicide. This support is available to help family, whānau, friends, and discoverers following a suicide.
This service is provided by our Support Workers nationwide under the supervision of five dedicated Suicide Postvention Advisors.
Manaaki Tāngata | Victim Support works with the Ministry of Social Development to provide specialist support to victims of family violence in Auckland, Waikato, and Canterbury.
Manaaki Tāngata | Victim Support is not part of the Police, but we work closely with them. When an incident is reported to Police, the police officer in charge or Police Communications Centre may make a referral to us directly on your behalf if:
Police will always advise you if they are making this referral for you. You can still ask the Police to refer you to us, or refer yourself to us, even if you don’t meet these criteria.
We also work closely with the Police in a broad range of areas to improve our support to victims, especially those at the highest risk of victimisation and repeat victimisation.
As part of our Memorandum of Understanding with the Police, we receive pro-bono office facilities in police stations throughout the country and for our National Office in Police National Headquarters in Wellington.
Manaaki Tāngata | Victim Support has a close working relationship with the Courts and provide regular advocacy and support for victims participating in the Court process. In particular, we regularly assist victims with the completion of Victim Impact Statements and seeking Protection Orders.
We support victims as they go through District Courts, High Courts, Coroners Courts, the Parole Board, Youth Courts, and Restorative Justice.
We also provide the Victims of Crime Information Line on behalf of the Ministry of Justice via our 24/7 Contact Service, connecting victims with Court Victim Advisors and information about the court process.
Partnerships and collaborations with hundreds of other local and national organisations are core to the effectiveness of our service. They continue to be an integral part of our journey to enhance and sustain the support provided to victims in Aotearoa New Zealand.