Being resilient does not mean you and your whānau won't experience stress, trauma, or grief. It means drawing on the inner strengths, skills and attitudes that can help you cope and be able to move forward.
The good news is that all of us – including children and young people – can build up our resilience. This is true even if you’re feeling overwhelmed by things right now.
Below are ten ways to help you and your whānau to use resilience. There are also printable PDF versions of this content here (an extended six page version) and here (a condensed one page version), and at the bottom of the page.
“At first I didn’t think we could cope but now, looking back, we did get through it okay. We had to mostly go one moment or one day at a time, but we found more strength in us than we knew was there.” – Lily.

When we regularly spend time with others we can feel more supported and less alone. Our mental health and wellbeing improves. Connecting with others may include having a coffee with a friend, sharing a meal with family, stopping to chat with your neighbour, calling someone you trust, or going along to a social event. Everyone needs time alone sometimes but try not to isolate yourself. Keep connected.
You can draw strength from having others to lean on.
We can also benefit from others’ kindness and help sometimes. It’s okay to ask for support when you need it. You may find accepting others’ help is hard, but it can be a game changer. Remember that the way a family, whānau, or community pulls together is by being there for each other. This is resilience in action.
You can be connected with a Victim Support Worker whenever you want some support or need to talk. Call us on 0800 842 846 (24/7).
How we think about and treat ourselves affects how we cope with things. Believing that you matter and have value gives you a sense of self-worth. A positive view of yourself, and of your family and whānau, helps you realise that you are capable. Believing in yourself gives you confidence.
If how you see and talk to yourself is being affected negatively by what’s happened to you, use some positive self-talk. It can help remind you that you have value and worth. It can also help reduce stress and bring out the best in you.
Here are some examples of positive self-talk you might decide to try…
- I can get through this, one day at a time.
- It’s incredibly difficult right now, but I’ll do the best I can today.
- I/we deserve support and it’s okay to ask for some help.
- This is taking courage and I’m proud of myself for trying so hard.
We all have different natural strengths, sometimes without realising we have them. These are the qualities, attitudes, skills, and abilities that come easily to us.
It could be that you’re a really good listener, or can organise things well, or you have a great sense of humour. You might be good at fixing things, cooking meals, helping others, being positive, or adapting well to change. Maybe you’re good at seeing things from a different perspective, problem solving, or finding help when it’s needed. Everyone’s different. (If you’re not sure what your natural strengths might be, ask someone who knows you well.)
Resilient people make the most of their natural strengths. They may also be able to help others, who have different strengths. Using yours whenever you can, will help you to feel more capable, confident, and better able to cope with challenges.
Learning some key skills can make our lives more manageable and our challenges a little easier to cope with. These are skills that help us in our everyday lives and in tough situations, like learning how to make decisions, budget our money, or look after ourselves.
We can learn life skills in different ways – from watching others, being taught, reading about them, or just giving them a go. The more we practise and use them, the better we get at them.
All our life skills are resilience skills. They can be at the ready when we need them most. And we can keep improving them and learning more of them throughout our lives.
None of us can control everything that happens to us. Being flexible means understanding that things can change unexpectedly and adapting and adjusting to new situations.
Being flexible is like being a tree that can bend in the wind when storms come. It is a very helpful skill. It might mean feeling out of our comfort zone at times, but that’s okay. Be open to doing things in a new way if the way you’ve done things before, is no longer possible. Find a ‘new normal’ that works in your new situation.
Thinking creatively means looking at a problem in a new way, from another angle. Creative thinkers stop and ask themselves “How can I think about this differently?” This helps them to see around a problem and get closer to the best solution.
People who think creatively don’t just think about a situation’s worst-case scenario. They will think about all the possible outcomes or solutions available. This often helps them to solve difficult issues in ways others might not have thought of.
Thinking creatively can include being willing to trial ideas and experiment with different ways of doing things. If a creative thinker makes a mistake, it’ll be an opportunity to learn what not to do next time.
Creative thinking can help you to build confidence in your ability to face your challenges. Interestingly, research tells us it also builds up positive emotions.
Creative thinkers
- Ask questions
- Are curious
- Give something new a go
- Learn from any mistakes they make
Seeing the funny side of things and laughing, even in the middle of difficult times, doesn’t mean you’re ignoring your difficulties. It means you’re finding a way to cope with them.
A good sense of humour can help us put things into perspective. It also helps us release stress and tension. Laughter naturally unwinds and relaxes. It also strengthens our body’s immune system, increase our energy levels, and decreases pain.
Humour can help others around us to feel more positive too, even if it’s just for a few minutes. It also helps us make good connections with people.
Even in the harshest of life situations, resilient people say their sense of humour helped them get through. Look out for what seems funny to you. Regularly spend time with people who make you smile or laugh. Maybe watch a funny movie or read a funny book. Laughter is, as they say, the best medicine.
Persevering means not giving up on something when you experience frustrations, discouragement, delays, or setbacks.
Persevering isn’t always easy. The effort of ‘keeping on keeping on’ can be exhausting at times. Taking things step-by-step, or day-by-day, helps to make persevering more possible.
Keep what you’re aiming for in your mind. Perhaps set some small goals to work towards and focus on those. Use positive self-talk. (See some examples above in Believe in yourself.)
Make sure you get enough rest and sleep - after taking a break we often find we have more energy to put into things. If sleeping is difficult for you right now, talk with your doctor.
Use the support of others if you’re finding it hard to get any breaks in a day. Everyone does better with help and ongoing encouragement from others they trust. (See examples of people who can support you in Connect with others.)
Resilient people choose to keep as positive as possible in tough situations. Having a positive attitude means we can look forward with hope. It doesn’t mean we deny our difficulties, but we hope for the best, do what we can, and believe we will get through this difficult time. Staying positive makes our challenges seem a little easier to manage. It can help encourage others around us too.
If you find being positive is too hard or you’re feeling really low, you can call the free 1737 helpline 24/7 to speak to a counsellor. Or call 0800 842 846 to be connected with a Victim Support Worker who can support you.
See here for other NZ helpline options.
How well you take care of yourself will affect how well you cope with difficult situations. Taking some everyday self-care actions helps you to be as resilient and ready as possible to deal with challenges.
However, in stressed times, or when you’re looking after others, it’s easy to forget how important looking after yourself is. Think of some choices you can make through the day to look after your own needs. What positive actions helped you to cope in difficult times before? do those things. Be kind to yourself.
Looking after yourself isn’t selfish. It’s wise to keep as well and healthy as we can, both physically, emotionally, spiritually, and mentally.
Encourage your family, whānau, and friends to look after themselves too. Self-care is a resilient choice.
If you’re struggling or feeling overwhelmed with your situation, connect with others for support. (See Connect with others, above.) If you have ongoing issues of sleeplessness, anxiety, flashbacks, depression, or other concerning matters, visit your doctor, or speak with a counsellor. They can support you to get through this time.
Each day you have more choices than you realise. Choose to use your resilience and to keep building up resilience attitudes and skills.
